The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • Free shipping on orders over $200. Orders under $200 will be subjected to a flat $8 shipping fee. Orders are shipped via FEDEX. Shipping rules applies to standard Fedex shipping within the Continental US. 

    Orders received will be shipped within 1-2 business days. Please allow 4-7 business days for your order to arrive. 



  • Return Policy
  • Wrong Item / Missing Item

    Please contact us within 7 business days after package has been delivered. 

     

    Quality Issues

    Quality issues such as visible mold on product must be reported within 14 days after product has been delivered. Please email supporting pictures of your claim to info@formosafood.com. Item will either be exchanged or refunded upon customer request. 

     

    General Returns

    Returns or exchanges will be accepted on unopened product within 14 days after delivery. Shipping charges are the customer's responsibility. 

     

    For any of the above return issues, please contact us via the following methods: phone (712) 439-1065, email at info@formosafood.com, or use the Contact Us page on our website. 



  • Store Hours
  • Our business hours are Monday - Friday, 8 a.m. - 5 p.m. CENTRAL TIME. 



  • Miscellaneous
  • DISCOUNTS 折扣 :

    Orders with "Subtotal" over $300 qualifies for a 5% discount. Use Coupon Code "DISC5" at checkout.

    共300元的訂單,享受5%的折扣。請在結賬插入優惠券代碼 "DISC5"

    "Subtotal" over $500 qualifies for a 10% discount. Use Coupon Code "DISC10" at checkout.

    共500元的訂單,享受10%的折扣。請在結賬插入優惠券代碼 "DISC10"

    "Subtotal" over $1000 qualifies for a 15% discount. Use Coupon Code "DISC15" at checkout.

    共1000元的訂單,享受15%的折扣。請在結賬插入優惠券代碼 "DISC15"